FAQs

If you have forgotten your password, you can click the forgot your password button. Enter your email address to receive a password reset link. Follow the easy instructions to reset your password. If you are still unable to log in, please talk to our Support team and they will be able to help you out.

On the property page, you can see a heart icon with each property listing. You can also see it when the property listing is open. When you click on the heart icon, the property will be added to your favourites list. You can access the list any time you want in the future.

At the bottom of the homepage, you will find ‘My Preferences’. Click on it to set your preferences. Once you have set your preferences, you will receive notifications both on the website and also in your email address when a similar property is listed on our website.

If you need more information about the property, please contact our support team. We will try to contact the property owner to find answers to your questions.

No, your account, property searches and property listings are all completely free.

Estate agent power aims to make your real estate journey as easy as possible. We have tools like property valuation and yield calculator that help you determine a profitable price for your property. You can also avail of photography services to list your property with the best possible pictures and videos. [ Please check if this service is available in your area.]

Most of our property sells within a month or two of being posted. But the sale also depends on a lot of other factors. Does your listing catch the eye of buyers? How high is your property listed on our listings page? Do you have all the necessary details provided? Do you have good pictures and videos of your property? There are many things you can do to ensure that your property makes a quick and profitable sale. This link will help you be seen.

Talk to us at this link

We have some of the best properties the world has to offer. We have residential, commercial and industrial properties listed on our website. We also have land or plot listings available. Take your time and browse our listings; we are sure you will find something that suits your needs and tastes.

The property listings will have a description, area of the property, other specifications and all the amenities included with it. There will also be pictures, videos, floor plans and virtual tours included. We also verify each listing and make sure that it is genuine.

Yes, to set a preference and receive notifications, go to My Property Preferences. Once we receive a listing that matches your preferences, we will let you know immediately by e-mail.

We ensure that each property listed on our platform is genuine. Our dedicated administrative team verifies all the documents and information submitted to us before the listing is approved to go live on our platform. The photographs, videos and other property information are also double checked to make sure that there is no discrepancy. The administrative team also conducts a call with the owner to view the property with a walk through.

Once you find a property you like you can click on the ‘place offer now’ button. Next, you must answer a few simple questions. When done, you can place an offer by either choosing the asking price or you may enter a price that you are willing to pay.

Yes, you have the option to ‘favourite’ the listings and view them later anytime you wish.

In most cases, you will be informed about the offer status within 48 hours. If you choose to pay the asking price, your offer can be accepted immediately. If there was already an offer placed on the property by another user, you may have to wait to see if that offer was accepted first. Either way, we will keep you informed about the status of your offer by mail. You can also track the status of your offer by visiting the ‘Offers Placed’ page on the website.

If your offer has been rejected, you may try to place a higher offer on the same property if it is still available. If the property has already been sold, please feel free to browse through our expansive inventory of properties. You are sure to find a property that you love just as much as the one you lost.

If your offer is accepted, you will next be taken to the reservation page. Here, you will have to go through the page and sign the reservation document. After you sign the reservation agreement, you will have to pay us an advance amount. Once the payment has been made, we send the reservation documents and property details to the solicitor chosen by you.

There are no hidden fees. You will only need to pay the agreed upon property price. You will have to pay it in two-time payments. The first payment will be the reservation or the advance fee. This is a predetermined percentage of the total amount you would pay for the property. This fee is accepted by EAP as a commission. The second and final payment would be done by you or your solicitor on your behalf to the property owner or their solicitor.

If you have a solicitor, it is best to hire them. But if you do not have one, we are happy to help you. We have a list of solicitors from which you can choose someone to guide you.

Once the offer is accepted, the reservation document is signed and the advance payment is made, we connect your solicitor to the property owner’s solicitor. The rest of the documentation and transaction is done by them and overseen by EAP. Each step of the proceedings can be tracked in real time on the website. This is what the steps of the sale would look like-

Tracking Line

Deal accepted
Congratulations, the deal has been accepted.

Reservation agreement viewed
The buyer has viewed the reservation agreement.

Reservation agreement signed
The buyer has signed the reservation agreement.

Reservation payment received
Estate Agent Power has received the reservation payment.

Reservation agreements finalised
The reservation agreements are ready to be downloaded by the buyer.

Seller’s solicitor details provided
Estate Agent Power has received the details of the seller’s solicitor.

Buyer solicitor details provided
Estate Agent Power has received the details of the buyer’s solicitor.

Details sent to both the solicitors
The property details are sent to both the solicitors.

Details received by the solicitors
Both the solicitors confirm the receipt of the property details.

Sales agreement sent by the seller’s solicitor
The seller’s solicitor prepares the sales agreement and sends it to the buyer’s solicitor.

Sales agreement received by the buyer’s solicitor
The buyer’s solicitor confirms the receipt of the sales agreement.

Both parties agree on the sales agreement
Both the seller and the buyer agree on the sales agreement.

Final payment sent by the buyer's solicitor
The buyer’s solicitor sends the final payment to the seller’s solicitor.

Final payment received by the seller’s solicitor
The seller’s solicitor confirms the receipt of the final payment

Final payment sent by the buyer's solicitor
The buyer’s solicitor sends the final payment to the seller’s solicitor.

Land registry notified by the buyer’s solicitor
The buyer’s solicitor reports the notification of the land registry.

Keys sent by the seller/seller’s solicitor
The seller or the seller’s solicitor sends the keys to the buyer/buyer’s solicitor as discussed.

Keys received by the buyer/buyer’s solicitor
The buyer or buyer’s solicitor confirms the receipt of the keys.

Deal finished
The EAP team congratulates you on the fulfilment of the deal. We hope that you will continue to use Estate Agent Power for future property deals.

While you can get the keys as soon as the deal is done and you own the property, it might be some time before you can get the title deeds. This is especially true if you have taken out a mortgage to buy the property. The solicitor will probably hold on to the title deeds till you have paid off your mortgage. We advise you to talk to your solicitor about this for more information.

If for any reason you wish to cancel the deal after accepting an offer, you may click on this link and follow the instructions there.

If the buyer cancels the transaction within 7 days of the reservation deposit payment, the reservation will be returned with a 10% deduction. The deduction is to fulfil the administrative cost and the cost incurred in the processing and holding of the reservation deposit.

If the deal has progressed further, you will need to talk to our support team and provide them with valid reasons for cancellation to be able to cancel the deal. In such a case, only 50% of the reservation deposit will be returned to the buyer. The deduction is to fulfil the administrative cost and the cost incurred in the processing and holding of the reservation deposit.

Tracking your Referral Agents is simple. When you log in to your account, you'll find a dedicated Referral Agents dashboard. This dashboard provides a clear overview of the Referral Agents you've made, their status, and the corresponding commission you're eligible for. It's a convenient way to monitor your progress and earnings.

We offer multiple payment methods to cater to your preferences. Referral Agent commissions can be paid out via direct bank transfer, PayPal, or as a credit on our platform. You can select your preferred payment method within your account settings.

Successful Referral Agents are verified based on specific criteria. When your Referral Agent signs up on our platform and engages in a transaction – whether it's buying or selling property – the Referral Agents are marked as successful. Once the transaction is completed, your Referral Agents commission becomes eligible for payout.

No worries! Our tracking system recognizes Referral Agents even if the individual doesn't sign up immediately. As long as they use the unique Referral Agents link you provided to access our platform and eventually engage with our services, the Referral Agents will be attributed to you.

Technical glitches can occur occasionally. If you've referred someone and don't see it reflected on your dashboard, don't panic. Reach out to our customer support team with the necessary details, and they'll ensure your Referral Agents are properly tracked and credited to your account.

Typically, Referral Agents are intended for new users who haven't previously engaged with our platform. However, if you refer an existing user who hasn't transacted on our platform before, you might still be eligible for a Referral Agents commission. It's best to review our Referral Agents program terms for specific eligibility criteria.

Technical hiccups can occur during the sign-up process. If your Referral Agents faces any issues, advise them to reach out to our customer support. Our team is equipped to troubleshoot and ensure a smooth onboarding experience for them.